Privacy policy
The legal texts on this website are shown in English for information purposes only. The Spanish version is the contractual one and prevails in the event of any discrepancy.
Data controller
Detectalia Europe, S.L.U., owner of the PORTENTUM brand, with CIF B54096318 and registered office at Calle Andalucía 6, Pol. Industrial El Pastoret, 03640 Monóvar, Alicante (Spain). Contact email: info@portentum.com.
Data we process and purpose
We process the data you provide when you buy, apply for a professional account or write to us: name and surname or company name, tax ID (NIF/CIF), address, telephone number and email address. We use them to manage your order, delivery, payment and invoicing, to validate and manage your professional customer account, to give you access to your customer area and to respond to your enquiries and complaints.
Legal basis and retention
Processing is based on the performance of the contract or of the pre-contractual measures you request, on compliance with legal obligations (tax and accounting) and, where applicable, on your consent. We keep the data for the duration of the commercial relationship and, afterwards, for the applicable statutory periods, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
Recipients
We do not sell or pass your data on to third parties. They are accessed only by the providers essential to delivering the service — carriers, the payment gateway and hosting and IT management providers — and by public authorities where required by law.
Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@portentum.com or by post to the address given above. If you consider that we have not processed your data correctly, you may lodge a complaint with the Spanish Data Protection Agency (aepd.es).
Changes
We may amend this policy in response to legislative changes or changes in our practices. The current version will always be published on this page.